General support
Email support@scribetech.co.uk or call +44 (0)20 4517 8333 during business hours.
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Technical help, practical guidance and workflow support across Scribetech products and services.
Contact support ↗Scribetech’s support team helps with Augnito, Textflow, Voice Services and Transcription Service queries. Support includes setup guidance, troubleshooting and practical ideas that help users get more value from their workflows.
Email support@scribetech.co.uk or call +44 (0)20 4517 8333 during business hours.
For urgent out-of-hours support call +44 (0)20 3763 9038.
Contact info@scribetech.co.uk for Textflow product and service assistance.
Email augnito.uksupport@scribetech.co.uk for integration support.
Guidance covers hardware, operating systems, connectivity and microphone access.
Resolve common installation, authentication and speech-service issues.
The exported support guidance recommends at least 8 GB RAM, a current Windows 10 build or newer, current security updates, reliable internet connectivity and microphone access. Enterprise networks should permit WSS traffic over port 443.
Allow the installer to complete all dependencies. If login fails, confirm connectivity, authentication URL access and account status. Restore quarantined shortcuts only after checking antivirus policy with your IT team.
Check that the operating system detects the input device, reconnect external microphones and confirm application permissions. Passwords can be reset through the one-time-password flow; missing OTP messages should also be checked in spam and enterprise mail controls.
Talk to Scribetech about your clinical, technical and organisational needs.